Privacy Policy

Hälsa Baby, Inc. Privacy Notice

We, Hälsa Baby, Inc., (collectively “Hälsa Baby,” “we,” “us,”, “our”) respect your privacy and are committed to protecting the personal information we hold about you and provide this Privacy Notice to explain how we collect, use, disclose and otherwise process your personal information. This Privacy Notice explains our practices with respect to personal information we collect through, or in association with, our website(s) located at www.halsababy.com, our app(s), products, services, social media pages, and events collectively, the “Services,” and rights you may have under applicable data privacy and protection laws.

Please review the following to understand how we process and safeguard personal data about you. By using any of our Services, whether by visiting our website or otherwise, and/or by voluntarily providing personal data to us, you acknowledge that you have read and understood the practices contained in this Privacy Notice. This Privacy Notice may be revised from time to time, so please ensure that you check this Privacy Notice periodically to remain fully informed.

Contact Details

Any questions regarding this Notice and our privacy practices should be sent by email to privacy@halsababy.com or you may contact us at (325)-HALSA01 or (325) 425-7201.

Table of Contents

Does This Privacy Notice Apply to You?
What Personal data does Hälsa Baby process?
Do We Use Cookies?
For What Purposes Do We Process Your Personal Data?
What Are the Legal Bases for Processing My Personal Data?
How Long Do We Retain Your Personal Data?
With Whom Do We Share Your Personal Data?
How Do We Protect Your Personal Data?
Your Rights.
Your Canadian Privacy Rights.
Additional information for California residents.
Additional information for Nevada residents.
Targeted Advertising.
Global Privacy Control (GPC) and Do Not Track Signals.
Updates to this Privacy Notice?
Your Choices.
Other Important Information.
Modifications and Updates to this Privacy Notice.
Applicability of this Privacy Notice.
Additional Information and Assistance.

1. Does This Privacy Notice Apply to You?

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal data” or “personal information”). In addition, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not personal data. To the extent this data is stored or associated with personal data, it will be treated as personal data; otherwise, the data is not subject to this notice.

This Notice applies to you when Hälsa Baby collects and processes your personal data. This means, we collect and process your personal data when:

you visit our website and blogs,
buy and use our products that connect to the internet,
download our app(s) or software,
when you register your product or create an account with us,
when you engage with our questionnaires, promotions, surveys or in our marketing and similar activities,
when you sign-up to receive offers or literature from us, such as newsletters or product updates or offers, or
when you contact us in any other way.

Children 16 or Under

Our websites are for a general audience and not aimed at or intended to be used by children. We intend to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ you must obtain your parent or guardian’s permission before providing us with your personal information. We do not knowingly obtain or try to obtain personal information from children or request such information from them. By using the Services, you represent that you are 18 years of age or older, or are 16 years of age or older and have valid parental consent to do so.

2. What Personal Data does Hälsa Baby Process?

In the course of our business activities and providing services, we may process the Personal Data of:

Customers (potential and existing) and Website Visitors, such as:

Contact information: name, address (where applicable including company address), e-mail address and telephone number;
Personal details:age, gender, weight, height, head circumference, and social relationship of the users to the baby
Shipment information:shipping and billing address, payment method, credit or debit card number, verification number and expiration date;
Purchase information: warranty registration and purchase history;
Product information: information we obtain when you use our products or download our firmware or software, including information on registration/subscription, product set-up, user experience tracking, online (crash) logging, anonymous profiling, your country location and local storage;
Account information: including log-in details for our user accounts, including your e-mail address and other information you provide through your account;
Preference and user informationsuch as our communications with you, including through chat, history of related commercial activities, survey information, shopping preferences and complaints and further information you decide to provide to us in connection with your use of our Services;
Automatically generated informationincluding date and time stamps, content and (sub)pages that you visited on our website or using our app(s), time spent on each (sub)page, referring website details and the search terms you used before entering, your operating system and browser type, your browser’s default language, your network location, your computer’s Flash version, JavaScript support, screen resolution and screen color processing ability, your IP address and your unique device ID or user ID.
Social media information: depending on the choices you have made in your privacy settings on various social media platforms, certain personal information may be shared with Hälsa Baby about your online activities and social media profiles, e.g., interests, marital status, gender, username, photo, posts you have made.
Third-Party information you share with us: If you choose to ship our products to a third-party (e.g., friends, family, work, gifts), we will use the information you provide about the third party to fulfill the shipment request. It is your responsibility to ensure that this third-party consents to you transferring their personal information to us.

3. Do We Use Cookies?

Yes, Hälsa Baby uses cookies and similar technologies on its websites. Based on certain cookies, Hälsa Baby automatically processes personal data. Consult our Cookie Notice to learn more about the cookies and similar technologies that we use.

4. For What Purposes Do We Process Your Personal Data?

We collect and process your personal data for the following purposes:

To provide our products and services to you, including processing or fulfilling orders and transactions, verifying customer information, and processing payments;
To activate or register certain products and services or enhancing functionality;
For research purposes in order to enhance our products and services;
To optimize our products and services and to be able to do market research;
Communicating with you by email, mail, telephone, and other methods of communication, about products, services, to respond to your requests and provide you with requested information and services;
Marketing our products and services to you, including sending you messages about the products and services we offer, and which are offered by third parties, which may include contests, rewards, events, and special offers for products and services;
For the administration of our products, services, and business;
For customer service and handling complaints and disputes;
To store your preferences for future interactions and communications from Hälsa Baby so that the information doesn’t have to be collected anew;
To send out personalized messages, surveys, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us, we have collected through cookies or similar techniques regarding your use of the Hälsa Baby websites/app/social media/blogs and products;
To keep you informed of, or offering to let you test new products and services;
To meet our legal, professional and regulatory obligations;
For the performance of audits, such as accounting and quality audits;
To prevent and detect fraud;
To defend against or pursue legal claims;
In the context of mergers or acquisitions;
To enforce our Terms of Use: halsababy.com/terms-of-use;
To gather and provide information required by or relating to enquiries or investigations by regulatory bodies;
As necessary or appropriate to protect the rights, property, and safety of our users, us, and other third parties.

These processing purposes correspond with the legal grounds for processing as set out in Section 2 of this Privacy Notice.

If you do not provide your personal data, the following types of issues can occur:

We may not be able to provide updates to the products that you use from Hälsa Baby, or those updates may not be received timely.
We may not be able to provide the services that you have requested;
There may be a delay in our services or our response to your request for services;
Your Hälsa Baby products may not perform as intended (e.g., your music preferences or preferred music sources allow us to enable certain content or choices more quickly when you are playing back music).

5. What Are the Legal Bases for Processing My Personal Data?

We may process your personal data because:

you have given us your consent to do so;
because we have entered into a contract with you to provide our products or services;
because we have a legal obligation to process the personal data; or
because it is necessary for us to process your personal data (legitimate interest).

If we process your personal data because you have given us consent to do so, you may withdraw your consent at any time. The processing of your personal data up until your consent is withdrawn will remain lawful.

If we process your personal data for our legitimate interest, we will only do so if this is necessary for us to conduct our business.

6. How Long Do We Retain Your Personal Data?

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Notice. For certain personal data we are bound by legal retention periods or retention periods necessary with a view to legal prescription periods.

After the retention period, we will delete or anonymize your personal data, unless we have another purpose to retain it. We will always only do so if we have a legal ground to retain this personal data and we will make sure that the data is only accessible for that specific purpose.

In case of a dispute between you and Hälsa Baby, we may hold your personal data for a longer period.

7. With Whom Do We Share Your Personal Data?

We share your personal data:

With companies within our group: Our subsidiaries, affiliates, and operating groups may have access to your personal data (per Section 2 above) for any one of the purposes listed above in Section 4.
With third-party service providers/data processors: Third parties that process your personal data on our behalf. These third parties help us to deliver our products to you (e.g., payment service providers, warehouses and delivery companies), and help us run our business (e.g., marketing agencies or website hosts, marketing communication platforms, analytics and reporting systems). For our App(s), they also provide us with the ability to store content that may be streamed from our servers to your Hälsa Baby products.
Automatically or indirectly from you: For example, your data may be shared through analytic tools, cookies, pixel tags, and as a result of your logging in or use of, and access to, the Services. In addition, your interactions with us on social media websites may result in the sharing of your data. Please refer to our Cookie Notice, which describes the cookies and similar tags that are shared with third parties, such as social media platforms and analytics companies, when you visit our website.
With law enforcement/government agencies: We may be required to share your personal information in response to a subpoena, court order, government investigation, or to comply with other legal processes or obligations
In the exercise of our legal rights: We may need to share your personal information to establish or exercise our legal rights, or in connection with a corporate transaction, such as a divesture, merger, consolidation or asset sale, or in the unlikely event of bankruptcy.

Third parties will only use your personal data for the purposes described above and in accordance with our instructions. We only work with processors that provide sufficient guarantees to implement appropriate technical and organizational measures, and to ensure the protection of your rights we have agreements in place governing their use of your information and their relationship with Hälsa Baby.

We may share certain anonymous data with third parties, but this will not be data that can be identified with you. For instance, we may share information about the total number of users for a particular service or product.

We will never sell or rent your information to third parties. All communications to you will come from Hälsa Baby and its companies or brands. We will not share your information with third parties to allow them to market to you unless pursuant to a contract or you have agreed to allow us to do that.

8. How Do We Protect Your Personal Data?

We take the protection of your personal data seriously and take appropriate measures to prevent abuse, loss, misuse, unauthorized access, unwanted disclosure and unauthorized alterations. For example, we have implemented access controls, we use appropriate system and network security measures such as firewalls, encryption and patches, we protect portable devices with appropriate passwords, and all our employees are required to treat your personal data as confidential.

We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

No matter the measures we take, unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us over the internet, e-mail or other electronic communication methods and therefore you do so at your own risk.

If you have the impression that your personal data is not properly secured or there are indications of misuse, or for other questions, please contact us via the contact details provided on top of this Privacy Notice.

9. Your Rights.

Depending on where you live, you may have one or more of the following rights in relation to your personal data, subject to exceptions and limitations established by applicable data protection law in the country or jurisdiction you live:

Right of access: You have the right to ask us for a copy of the data we hold about you and to learn details about how we use it. However, we may not be able to provide a copy of all details since we also respect the rights and freedoms of others. Please note that we may require you to prove your identity before providing the requested information.
Right to rectification: You have the right to ask us to amend any of your personal data that you believe is incomplete or inaccurate.

Right to object: You have the right to object to processing which is based on our legitimate interests. You may also ask us to stop using your personal data for marketing purposes at any time. If you do so, we will stop using your personal data for such purposes. For other purposes based on our legitimate interests, we will no longer process the personal data on that basis when you file an objection, unless we have a compelling legitimate ground for the processing. Please note that we may not be able to provide certain services or benefits if we are unable to process the necessary personal data for that purpose.

Right to restriction of processing: You have the right to ask us to (temporarily) stop processing your personal data, for example when we check the accuracy of your personal data.

Right to be forgotten / right to erasure: You have the right to ask us to erase or destroy your personal data. In case we are obliged to retain certain personal data by legal or regulatory obligations, or when destruction is not possible from a technical point of view, we may not comply with your request.

Right to data portability: You may have the right to ask to transfer your personal data to a third party of your choice. This right can only be exercised when you have provided the personal data to us, and when we are processing that data by automated means on the basis of your consent or in order to perform our obligations under a contract with you.

Right to withdraw consent: You have the right to withdraw your consent for the processing of your personal data at any time. After the withdrawal of your consent, we will stop the processing as soon as possible. However, the withdrawal of your consent does not affect the lawfulness of the processing before consent was withdrawn. Withdrawal of your consent could also affect the provision of our products and services to you, as outlined in Sections 4 and 5 of this Privacy Notice.

Rights relating to automated decision-making: You have the right not to be subjected to a decision based solely on automated decision-making, including profiling, which produces legal effects concerning you or similarly significantly affects you. If you have been subject to an automated decision and do not agree with the outcome, you can ask us to review the decision.

Note that we will have to balance your rights and your request to exercise them against our rights and obligations to process your personal data and to protect the rights and freedoms of others.

Requests and complaints may be directed to privacy@halsababy.com.

In case of a request, we kindly ask you to:

specify your name and the contact details that are relevant for your request;
specify the type of personal data in question;
specify, to the extent reasonably possible, the data system in which the personal data likely are stored;
show proof of your identity; and
in the case of requesting correction, specify the reasons why the personal data are incorrect or incomplete and how they should be corrected or completed.

Within four weeks after receiving the request or the objection, we will inform you in writing or by email either (i) of the action that Hälsa Baby has taken or will take in response; or (ii) the ultimate date on which you will be informed of Hälsa Baby’s position on your request, which date will be no later than eight weeks after receiving your request, unless otherwise required to be sooner in your applicable country or jurisdiction.

Furthermore, you have the right to file a complaint with your local supervisory authority or data protection office as applicable to your country or jurisdiction.

10. Your Canadian Privacy Rights.

Residents of Canada are permitted to request and obtain from us information respecting the existence, use, and disclosure of their personal data as well as access to that information (subject to certain exceptions pursuant to applicable laws). Without limiting the above, residents of Canada will, upon request:

Be informed of whether we hold personal data about you;
Be provided with an account of third parties to which we have disclosed your personal data;
Be able to challenge the accuracy and completeness of your personal data and have it amended as appropriate; and
Be provided with information about our policies and practices with respect to the management of personal data, including: the name or title, and address, of the person who is accountable for our privacy policies and practices; the means of gaining access to personal data; a description of the type of personal data held by us, including a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and what personal data is made available to related organizations.

Requests and complaints may be directed to privacy@halsababy.com

In case of a request, we kindly ask you to:

specify your name and the contact details that are relevant for your request;
specify the type of personal data in question;
specify, to the extent reasonably possible, the data system in which the personal data likely are stored;
show proof of your identity; and
in the case of requesting correction, specify the reasons why the personal data are incorrect or incomplete and how they should be corrected or completed.

Within four weeks after receiving the request or the objection, we will inform you in writing or by email either (i) of the action that Hälsa Baby has taken or will take in response or (ii) the ultimate date on which you will be informed of Hälsa Baby’s position on your request, which date will be no later than eight weeks after receiving your request, unless otherwise required to be sooner in your applicable country or jurisdiction.

Furthermore, you have the right to file a complaint with your local supervisory authority or data protection office as applicable to your country or jurisdiction.

11. Additional Information for California Residents

California’s “Shine the Light” law, permits our users who are California residents to request and obtain from us a list of what personal data (if any) we disclosed to third parties for their own direct marketing purposes in the previous calendar year and the names and addresses of those third parties. Requests may be made only once per year per person, must be sent to privacy@halsababy.com, and are free of charge.

Additional Information for Nevada Residents

Nevada law permits our users who are Nevada consumers to request that their personal data not be sold (as defined under applicable Nevada law), even if their personal data is not currently being sold. Requests may be sent to privacy@halsababy.com, by calling +1.325.425.7201, and are free of charge.

13. Targeted Advertising.

We work with third parties, such as ad networks, channel partners, mobile ad networks, analytics and measurement services and others third party companies to personalize content and display advertising on third-party sites, such as on mobile apps and online services. We may share certain information with these third-party companies, and utilize cookies, pixels tags, and other tools to collect usage and browsing information within the Hälsa Baby Services, as well as on third-party sites, apps and services. This may include IP addresses, location information, device ID, cookies, pixels, advertising IDs, and other identifiers, as well as browsing information. We use this information to provide you with more relevant ads and content and to evaluate the success of such ads and content.

If you are in the U.S., you can obtain more information and opt out of receiving targeted ads from participating third-party ad networks at aboutads.info/choices (Digital Advertising Alliance). You may also download the DAA AppChoices (youradchoices.com/appchoices) tool in order to help control interest-based advertising on your apps.

14. Global Privacy Control (GPC) and Do Not Track Signals.

Global Privacy Control (GPC) is a browser setting on your browser that notifies websites of your privacy preferences (such as “do not track”/ “do not share” or “opt-out” of the sharing of your personal information without your consent) by sending a signal to the website you visit. Our U.S. website is GPC signal enabled and recognizes your GPC signal preferences. In most cases, to send a GPC signal you will need to adjust your web browser’s settings or add an application or extension to your web browser to enable your browser to send GPC signals. For more information about Global Privacy Control, please visit https://globalprivacycontrol.org/

Some web browsers use other “Do Not Track” (DNT) type signals to communicate that you do not want to have your online activity tracked. Please note, not all browsers offer DNT options and DNT signals are not yet uniform. Therefore, we may not respond to all DNT signals.

15. Updates to this Privacy Notice?

We may change this Privacy Notice from time to time. Any changes we may make to this Notice in the future will be posted on this page. Therefore, we recommend checking this page occasionally to see any updates or changes to this Privacy Notice. Where appropriate, we will notify you of any major changes by e-mail or in another suitable way.

Your Choices

You have choices about certain information we collect about you, how we communicate with you, and how we process certain personal data. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services. In addition, it is possible to change your browser settings to block the automatic collection of certain information.

a. Communications Opt-Out. You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email or telephone) or other unsubscribe instructions provided in any email message received, by contacting us as provided at the end of this Privacy Notice. Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain automated notifications, such as order or subscription confirmations, based on business transactions (e.g., e-commerce).

b. Location Information. If you want to limit or prevent our ability to receive location information from you, you can deny or remove the permission for certain Services to access location information or deactivate location services on your device. Please refer to your device manufacturer or operating system instructions for instructions on how to do this. However, please note that for the functionality of the app and in order to use our app, we will need to use your location information.

17. Other Important Information

a. Third-Party Websites and Services. As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Privacy Notice does not apply to any third-party services; please refer to the Privacy Notices or policies for such third-party services for information about how they collect, use, and process personal data.

b. Business Transfer. We may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal data we obtain from or about you via the Services may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.

c. International Use. Your personal data will be stored and processed in the United States. If you are using the Services from outside the United States, by your use of the Services you acknowledge that we will transfer your data to, and store your personal data in, the United States, which may have different data protection rules than in your country, and personal data may become accessible as permitted by law in the United States, including to law enforcement and/or national security authorities in the United States.

Modifications and Updates to this Privacy Notice

This Privacy Notice replaces all previous disclosures we may have provided to you about our information practices with respect to the Services. We reserve the right, at any time, to modify, alter, and/or update this Privacy Notice, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Notice. Privacy Notice, such as by posting a notice on the Services. Your continued use of the Services following our posting of any revised Privacy Notice will constitute your acknowledgement of the amended Privacy Notice.

Applicability of this Privacy Notice

This Privacy Notice is subject to any agreements, including the Terms of Use [insert hyperlink], that govern your use of the Services. This Privacy Notice applies regardless of the means used to access or provide information through the Services.

This Privacy Notice does not apply to information from or about you collected by any third-party services, applications, or advertisements associated with, or websites linked from, the Services. The collection or receipt of your information by such third parties is subject to their own privacy policies, statements, and practices, and under no circumstances are we responsible or liable for any third party’s compliance therewith.

Additional Information and Assistance

If you have any questions or concerns about this Privacy Notice and/or how we process personal data, please contact us at:

Hälsa Baby, Inc.

+1.325.425.7201

privacy@halsababy.com

Assistance For the Disabled

Alternative formats of this Privacy Notice are available to individuals with a disability. Please contact privacy@halsababy.com for assistance.